New beauty, body care & lifestyle essentials launching soon.

Shipping & Delivery

At Sankanounou Radiance, we ship across the USA. Orders are processed within 1-2 business days, and delivery takes approximately 10 business days from the date of dispatch.

  • All orders are shipped with tracking information sent via email.
  • Delivery times may vary slightly during holidays or peak seasons.
  • Please ensure your shipping address is correct, as we are not responsible for delays due to incorrect addresses.
  • Free shipping is available on orders over $300.

Returns Policy

We currently do not accept returns, exchanges, or refunds on any products. All sales are final.

  • Please review your order carefully before completing your purchase.
  • Due to the nature of our products (beauty, fragrance, and personal care items), we cannot accept returns once an order has shipped.
  • If you receive a damaged or incorrect item, please contact us so we can assist you.

FAQs

We currently ship to customers within the USA only.

Orders typically arrive within 10 business days after shipping.

Please contact us as soon as possible. Once an order has been processed, changes may not be possible.

No. We do not offer returns, exchanges, or refunds on any orders. All sales are final.

Please contact our support team with photos of the damaged item, and we will help resolve the issue.

 

You'll receive a tracking number via email once your order ships.

 

You can reach us through the Contact page on our website. Our support team is available 24/7.